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Carrera 7ª #7-28, Villeta, Cundinamarca 

+(57) 311 330 3584 

reservas@centralsuites.co

PET POLICY

RNT: 217157

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Access to pets will be regulated and in accordance with the National Police and Coexistence Code. Access to pets at CENTRAL SUITES BY H&R is limited to the following rules of character and mandatory compliance by guests or clients of the Hotel:

 

  1. Type of pet: the hotel will only accept the following pets: dogs and cats
  2. Weight: pets up to 15 kilograms (30 pounds) are accepted.
  3. Hygiene: any lack of hygiene related to dog, cat, poultry and other animal droppings in common areas; barking and noises that disrupt cleanliness, tranquility and safety will be subject to sanctions by the Hotel. In the event of disturbances reported to the Hotel Management, it is their duty to take appropriate action.
  4. Breed: Domestic animals with aggressive behavior, or those considered "dangerous breeds" (American Staffordshire Terrier, Bullmastiff, Doberman, Dogo Argentino, Dogo de Burdeos, Fila Brasileiro, Neapolitan Mastiff, Pit Bull Terrier, American Pit Bull Terrier, De Presa Canario, Rottweiler, Staffordshire Terrier and Japanese Tosa), must use a leash, muzzle and have non-contractual insurance, in accordance with the provisions of the National Police and Coexistence Code and other legal regulations in force on the subject.
  5. The owner of a potentially dangerous breed dog assumes the position of guarantor of the risks that may be caused by the sole possession of these animals and for the damages and inconveniences that they cause to people, other animals, things, roads and public spaces and the natural environment in general (Paragraph 2, Art. 134 of the National Police and Coexistence Code).
  6. Quantity: One (1) pet will be accepted per room.
  7. Pet access fee: No fees
  8. The Hotel may at any time request that guests who bring pets prove the animal's health status and a copy of the vaccination card.
  9. It is recommended that all pets have an identification tag containing the name and phone number of their owner.
  10. Leash: All pets of guests and/or invited guests must, without exception, move around within the facilities on a leash or leash, and always be directed by a person of legal age, to avoid any incident with other guests or other pets.
  11. Restricted areas for pets: at no time will pets be allowed in the restaurant, public areas of the hotel (gym, sauna, wet areas, pool area, jacuzzi), except for reasons of transit from the room to the nearest exit. For the comfort of other guests, stops in the lobby are not allowed.
  12. In the room: I) The guest agrees to immediately report any special cleaning situations or material damage within the room. II) The use of towels, sheets, beds, blankets or linens from the room for pets is prohibited.
  13. Disturbance policy: Any direct disturbance caused by a pet will generate a warning to the corresponding guest so that he/she can take measures to stop the disturbance immediately. In the event that it cannot be controlled immediately, your pet must be removed from the hotel, or the guest must leave the hotel, with no refunds, reimbursements or other amounts for these events.
  14. Penalties: It is prohibited for pets to sleep in the beds of the Hotel. In the event that this rule is breached, there will be a fine for cleaning, worth 200,000 COP, which must be paid directly at the Hotel. The responsible owner must clean the area where the domestic animal does its physiological needs, immediately or as soon as possible, otherwise a fine of 50,000 COP will be charged for each identified need that has not been cleaned. 2023
  15. Access is prohibited for animals that are not considered by law as "domestic" or those that may in any way endanger the integrity of residents, visitors and other domestic animals.
  16. No guest or invitee will be exempt from complying with these regulations due to the type of domestic animals, size, docility, or any other subjective motivation.
  17. Failure to comply with the above articles will result in the application of the sanctioning procedure established for this purpose. Failure to comply with any of the above articles of this article will result in a single warning from the Hotel Administration, if the guest is a repeat offender, this will result in a monetary penalty of one hundred percent (100%) of the value of the reservation; This penalty does not exempt you from paying for any damage caused to the Hotel facilities.
  18. Responsibility: I) Guests with pets accept full responsibility for all property damage and/or personal injury resulting from their pet, and agree to indemnify and hold harmless the hotel, managers, owners, operators and collaborators from all liability and damages.